If you would like to receive this information by email (optional), please provide your email address below so you have the information available when you are ready to apply.
Your next step, if interested, is to contact a qualified satellite provider meeting or exceeding CRTC minimum requirements to order your hardware.
Their high-speed satellite product must meet or exceed these minimum speed targets of 50 Mbps download/10 Mbps upload. Currently, Starlink has indicated that they can meet or exceed these minimum speeds. We would encourage you to reach out to the provider to determine which product best suits your needs.
When you are ready to apply for your Satellite Internet Service Rebate, please visit this web site.
Overview of How It Works:
- The Satellite Internet Service Rebate Program expanded in November 2022 to accept applications from residents and business owners across the province who are currently unserved by high-speed wired or wireless internet. Projects previously announced through the Internet for Nova Scotia Initiative continue to advance. This will provide an interim solution for many Nova Scotians.
- The rebate continues and will cover the one-time costs for eligible homes and businesses to set-up satellite internet, including hardware, taxes, shipping and installation, up to a maximum of $1,000.
- The rebate also remains available to the approximate 3,700 homes and businesses for which no feasible wired or wireless internet solution has been found as well as addresses previously identified as not receiving high-speed access until after the end of 2023.
- You can check if your address is eligible here.
- If eligible, and you are interested in taking part in the program, you will first need to purchase the hardware from a qualified satellite internet provider. Their high-speed satellite product must meet or exceed CRTC minimum speed targets of 50 Mbps download/10 Mbps upload.
- Currently, Starlink has indicated that they can meet or exceed these minimum speeds. We would encourage you to reach out to the providers to determine which product best suits your needs. If other satellite providers can meet these minimum speeds, they could also become eligible.
- You can then apply for the rebate via the online application noted above by providing information such as service address, proof of purchase and contact information.
- In addition to the online application, there is also a print/mail-in application available.
- Please Note: Your rebate amount is based on the receipts supplied with your application. All receipts must be included at time of application. Do not send receipts via email unless requested by Build Nova Scotia staff. Make sure in the application you provide the civic address where you want this service at and provide mailing address (if different) for where you want the rebate paycheque.
- If we determine in our review that you are not eligible, we will reach out to let you know why within 1-2 weeks of receiving your application.
- Once your claim is reviewed and approved, a cheque will be mailed to you. If you do not receive a cheque within approximately 8-10 weeks of the date of submission, please contact satellite@buildns.ca or toll-free at 1-800-298-2854.
- Please Note: With the current national Canada Post strike, there may be a disruption in the delivery of Satellite Internet Service Rebate Program cheques. We have contacted applicants awaiting cheques from our November and December batches with an alternate solution and will monitor the situation for future rounds of cheques, as needed.
- The Satellite Internet Service Rebate is available through a $8.5 million investment from the Province to the Nova Scotia Internet Funding Trust. This money was in the 2021-22 budget.
- For those in a project area with a wired solution currently underway, once access is available, you can decide to switch from satellite to the wired service. Focus remains to continue to advance projects wherever possible.
* If you are a non-Canadian resident and the address is showing as eligible, you would be eligible for the rebate program. Please include a Social Security Number (or alternate depending on your country of origin), where it asks for a Social Insurance Number. If you have any questions, please contact Build Nova Scotia at 1-800-298-2854 or satellite@buildns.ca
Why Do You Require Personal Information?
Personal information on the Satellite Rebate Service Program application form is collected by Build Nova Scotia under the authority of the Freedom of Information and Protection of Privacy Act (FOIPOP).
We collect:
- Your name
- Mailing address
- Phone number
- Email address
- Physical address where the service is connected
- Which service provider you have chosen
- Proof of service documentation
- Social Insurance Number
- Date of Birth
We collect and use this information to process your application, determine your eligibility for the rebate, to communicate with you regarding your application, to issue payment, and to file required reporting on rebates issued to the Canada Revenue Agency (CRA). To determine eligibility, it is necessary to disclose your name, address where the service is connected and service provider information to the Nova Scotia Internet Funding Trust via Build Nova Scotia for them to review and approve your application.
To process your payment, it is necessary to disclose your name and mailing address to McInnes Cooper which will be processing payments on behalf of the Nova Scotia Internet Funding Trust. Your name, the amount awarded, your social insurance number, and date of birth will be disclosed to the Canada Revenue Agency as the Nova Scotia Internet Funding Trust is required to report distributions from the Trust. Your personal information will only be used or disclosed for another purpose if we are authorized by law to do so or if we obtain your express consent.
To read more about how government respects your privacy when interacting with our online services review our full Privacy Statement. For questions about how your personal information is handled in relation to this program, you may contact us at satellite@buildns.ca or 1-800-298-2854.
Please Note:
The Nova Scotia Internet Funding Trust and Build Nova Scotia are offering a rebate program to the consumer on the up-front costs to acquire the satellite service provided they meet or exceed the CRTC minimum speed requirements of 50mbps download / 10mbps upload. This is not a contracted project with any provider. Any product specific questions are to be directed to the satellite service provider.